Frequently Asked Questions

General Questions
  • General Questions

How can I pay my rent?

You can set up an online account by signing up with ClickPay, which will accept bank transfer and credit card payments.

What is the procedure for service/maintenance requests?

Please refer to the Maintenance document in the Resource Library below.

Can I paint my apartment?

Please refer to the Painting document in the Resource Library below.

Can I install an air conditioner?

Please refer to the Air Conditioning document in the Resource Library below.

What is the building’s policy on smoking?

Please refer to the Smoking Policy document in the Resource Library below.

What if I need an exterminator?

Please refer to the Extermination document in the Resource Library below.

Can I have pets?

Please refer to the Pet Policy document in the Resource Library below

Do I need to recycle?

Please refer to the Recycling document in the Resource Library below

Who should I contact in case of an emergency?

Please refer to the Emergency document in the Resource Library below

What should I do if I get locked out?

Please refer to the Locksmith document in the Resource Library below

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Resource library for tenants

Coming soon!

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