Frequently Asked Questions

Rent Questions
  • Rent Questions

  • Maintenance Manuals & Logs

How can I pay rent online?

You can set up an online account by signing up with ClickPay which will accept bank transfer and credit card payments.

I have a question about a charge on my rent statement.

Questions regarding individual charges should be addressed to the administrator for the particular property, the directory below provides an email for the administrator for each property.

How do I change the address my rent statements are being sent to?

Please mail a letter on company stationery addressed to the property’s landlord c/o Time Equities Inc., 55 Fifth Avenue, New York, NY 10003, Att: Commercial Rents Administration.

I did not receive a copy of my rent statement, how can I obtain one?

Please send an email to the administrator for your property.

Who should I make my rent check out to?

Please refer to the property directory

Where can I find the HVAC Maintenance Manual?

Where can I fill out the HVAC Maintenance Log?

Where can I find the Roof Maintenance Manual?

Where can I fill out the Roof Maintenance Log?

Where can I find the Concrete Maintenance Manual?

Where can I find the Asphalt Maintenance Manual?